{"id":1733,"date":"2026-10-22T13:30:52","date_gmt":"2026-10-22T05:30:52","guid":{"rendered":"https:\/\/itworksdm.com\/University\/?post_type=product&p=1733"},"modified":"2026-10-22T13:31:44","modified_gmt":"2026-10-22T05:31:44","slug":"it-works-dm-network-administration-toolkit-v1-3-free-windows-it-support-utility","status":"publish","type":"product","link":"https:\/\/itworksdm.com\/University\/product\/it-works-dm-network-administration-toolkit-v1-3-free-windows-it-support-utility\/","title":{"rendered":"IT Works DM Network Administration Toolkit v1.3 \u2014 Free Windows IT Support Utility"},"content":{"rendered":"

IT Works DM Network Administration Toolkit v1.3<\/h1>\n

Free Windows Network Diagnostic Utility for Field Technicians<\/strong><\/p>\n

Simplify routine IT support tasks with the IT Works DM Network Administration Toolkit, a menu-driven Windows CMD utility designed for Field Technicians, computer technicians, freelance IT support professionals, and aspiring network administrators.<\/p>\n

Instead of manually entering multiple Windows networking commands, access commonly used diagnostic functions through one convenient menu.<\/p>\n

Whether you are checking a client’s computer, investigating a network connection issue, reviewing hardware specifications, or preparing a technical service report, this toolkit provides a practical starting point for your troubleshooting workflow.<\/p>\n

TOOLKIT FEATURES<\/h2>\n

1. Computer Information and Hardware Diagnostics<\/h3>\n

Option 1 \u2014 Basic Computer Information<\/strong><\/p>\n

View the computer name and a summary of key Windows and system information.<\/p>\n

Option 2 \u2014 Detailed Computer Specifications<\/strong><\/p>\n

Review detailed system information available through Windows, including:<\/p>\n

    \n
  • Computer manufacturer, model, and system type<\/li>\n
  • Installed RAM and physical memory module details<\/li>\n
  • Windows edition, version, build, architecture, installation date, and last boot information<\/li>\n
  • Processor model, manufacturer, core count, logical processor count, and reported maximum speed<\/li>\n
  • Motherboard manufacturer and model<\/li>\n
  • BIOS manufacturer, version, and release date<\/li>\n
  • Graphics adapter name, driver version, and available video information<\/li>\n
  • Physical disk models, interfaces, and reported capacities<\/li>\n
  • Local drive letters, volume names, file systems, total capacity, and available free space<\/li>\n<\/ul>\n

    This information can help technicians understand a computer’s reported hardware configuration when assessing compatibility, investigating performance concerns, or documenting a service case.<\/p>\n

    Some details may be unavailable depending on the hardware, drivers, Windows version, or permissions.<\/p>\n

    2. Network Diagnostics and Connectivity Testing<\/h3>\n

    Use the following functions to investigate common network issues:<\/p>\n

    Option 3 \u2014 IP Configuration<\/strong>
    \nView detailed IP configuration information using Windows networking commands.<\/p>\n

    Option 4 \u2014 Network Adapters<\/strong>
    \nInspect network adapter names, descriptions, status, link speed, and MAC addresses where available.<\/p>\n

    Option 5 \u2014 Ping Test<\/strong>
    \nTest connectivity to a specified hostname or IP address.<\/p>\n

    Option 6 \u2014 Traceroute<\/strong>
    \nInspect the network path toward a specified destination.<\/p>\n

    Option 7 \u2014 DNS Lookup<\/strong>
    \nLook up hostname and DNS information using the Windows nslookup<\/code> command.<\/p>\n

    Option 8 \u2014 View ARP Table<\/strong>
    \nReview available IP-to-MAC address mappings.<\/p>\n

    Option 9 \u2014 Active Network Connections<\/strong>
    \nInspect network connection and listening-port information, including associated process IDs.<\/p>\n

    Option 10 \u2014 Routing Table<\/strong>
    \nView the computer’s routing information using Windows commands.<\/p>\n

    These tools can help technicians gather evidence when investigating connectivity, name resolution, routing, or adapter-related issues. Results depend on network conditions, firewall rules, and system configuration.<\/p>\n

    3. Wi-Fi Connection Information<\/h3>\n

    Option 11 \u2014 Current \/ Recent Wi-Fi Connection Info<\/strong><\/p>\n

    View the current Wi-Fi interface information and request a Windows WLAN report that may contain recent wireless connection sessions and events.<\/p>\n

    The report can help technicians investigate connection history, disconnections, and wireless troubleshooting issues when relevant information is available.<\/p>\n

    Option 12 \u2014 View Saved Wi-Fi Profiles<\/strong><\/p>\n

    List the Wi-Fi profile names saved on the Windows computer.<\/p>\n

    Option 13 \u2014 View Saved Wi-Fi Password<\/strong><\/p>\n

    Inspect the saved security details for a selected Wi-Fi profile when Windows makes the information available and the user has the necessary authorization and permissions.<\/p>\n

    How to identify the password:<\/strong> In the command output, look under the Security settings for the line labelled Key Content<\/strong>. The value displayed beside Key Content is the saved Wi-Fi password, if Windows exposes it for that profile.<\/p>\n

    If the Key Content field is absent or no value is displayed, the password may not be available through this command.<\/p>\n

    Credential safety:<\/strong> Only inspect saved Wi-Fi credentials on a computer and network you own or are explicitly authorized to service. Do not copy, store, photograph, or disclose a client’s password without permission.<\/p>\n

    4. Network Maintenance Utilities<\/h3>\n

    Option 14 \u2014 Flush DNS Cache<\/strong><\/p>\n

    Run the Windows DNS cache-flushing command to help troubleshoot certain name-resolution problems.<\/p>\n

    Option 15 \u2014 Release and Renew IP<\/strong><\/p>\n

    Release and renew the computer’s IP configuration when appropriate for troubleshooting.<\/p>\n

    This action may temporarily interrupt connectivity. Save your work and obtain permission before using it on a client’s computer.<\/p>\n

    Option 16 \u2014 Open Router Login Page<\/strong><\/p>\n

    Attempt to detect the default IPv4 gateway and open its address in the default browser.<\/p>\n

    Router accessibility depends on the network configuration, gateway availability, and device settings. Router credentials are not supplied by this toolkit.<\/p>\n

    5. Export Network Report<\/h3>\n

    Option 17 \u2014 Export Network Report<\/strong><\/p>\n

    Generate a text report intended to help technicians document computer and network diagnostic information.<\/p>\n

    The report includes:<\/p>\n

      \n
    • Computer identification and basic system information<\/li>\n
    • Detailed computer specifications<\/li>\n
    • IP configuration<\/li>\n
    • Network adapter information<\/li>\n
    • ARP entries<\/li>\n
    • Active network connections<\/li>\n
    • Routing information<\/li>\n
    • Current Wi-Fi interface information<\/li>\n
    • Saved Wi-Fi profile names<\/li>\n<\/ul>\n

      The report is saved to the Desktop, or the Documents folder if the Desktop path is unavailable, and is opened in Notepad when successfully created.<\/p>\n

      Saved Wi-Fi passwords are not intentionally included in the exported report.<\/p>\n

      Always review the report before sharing it because it may contain sensitive device and network information.<\/p>\n

      WHO IS THIS TOOLKIT FOR?<\/h3>\n

      This free utility is intended for:<\/p>\n

        \n
      • IT Works DM Field Technicians<\/li>\n
      • Freelance computer technicians<\/li>\n
      • IT support and networking beginners<\/li>\n
      • Computer hardware troubleshooting learners<\/li>\n
      • Technicians who need a convenient starting point for collecting diagnostic information<\/li>\n
      • IT learners developing familiarity with Windows networking commands<\/li>\n<\/ul>\n

        PRODUCT DETAILS<\/h3>\n

        Product name:<\/strong> IT Works DM Network Administration Toolkit v1.3
        \nPublisher:<\/strong> IT Works DM University
        \nProduct type:<\/strong> Digital utility
        \nOperating system:<\/strong> Windows 10 and Windows 11
        \nFile format:<\/strong> ZIP archive
        \nIncluded files:<\/strong> Windows CMD batch utility and README instructions
        \nInstallation:<\/strong> No traditional installer required
        \nPrice:<\/strong> FREE \u2014 \u20b10<\/p>\n

        HOW TO USE<\/h3>\n
          \n
        1. Download the ZIP file from IT Works DM University.<\/li>\n
        2. Extract the ZIP archive into a folder on your Windows computer.<\/li>\n
        3. Open ITWDM_Network_Administration_Toolkit.bat<\/code>.<\/li>\n
        4. Enter the number of the function you want to use.<\/li>\n
        5. Follow the prompts displayed by the toolkit.<\/li>\n
        6. Select Option 0 to exit.<\/li>\n<\/ol>\n

          Read the included README file before using the utility, especially the instructions for Wi-Fi credentials, network changes, and report handling.<\/p>\n

          IMPORTANT SECURITY AND USAGE NOTICE<\/h3>\n

          Use this toolkit only on computers and networks you own or are explicitly authorized to service.<\/p>\n

          Some commands may require appropriate Windows permissions. Results can vary according to operating system version, hardware, drivers, network availability, security policies, and system configuration.<\/p>\n

          The Wi-Fi password function can reveal stored credentials. Obtain the network owner’s permission before inspecting them. Network reports and hardware inventories may also contain sensitive information and should be handled responsibly.<\/p>\n

          This utility is provided as an IT troubleshooting aid and educational resource. It is not a replacement for comprehensive network monitoring, endpoint security software, or professional diagnostic solutions.<\/p>\n

          IT Works DM does not guarantee that every feature will work identically on every Windows computer. Test the utility in an appropriate environment before using it during a client service assignment.<\/p>\n

          CONTINUE YOUR PROFESSIONAL DEVELOPMENT<\/h3>\n

          IT Works DM University provides learning resources and digital tools intended to support the continued development of Field Technicians and IT support professionals.<\/p>\n

          Download this free toolkit, strengthen your familiarity with Windows networking tools, and explore additional resources, courses, and digital utilities available through IT Works DM University.<\/p>\n

          Download the IT Works DM Network Administration Toolkit v1.3 for FREE.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

          Make everyday IT troubleshooting easier with the free IT Works DM Network Administration Toolkit, a menu-driven Windows CMD utility for Field Technicians, freelance IT support professionals, and networking learners.<\/p>\n

          Access 17 practical menu options covering detailed computer specifications, IP configuration, network adapters, Ping Test, Traceroute, DNS Lookup, ARP tables, active network connections, routing tables, Wi-Fi connection information, saved Wi-Fi profiles, authorized Wi-Fi password inspection, DNS cache flushing, IP renewal, router access, and network report export.<\/p>\n

          Platform:<\/strong> Windows 10 and Windows 11
          \nFormat:<\/strong> Downloadable ZIP containing a CMD batch utility and README instructions
          \nPrice:<\/strong> FREE \u2014 \u20b10<\/p>\n

          A practical utility for authorized IT troubleshooting, technical learning, and Field Technician skill development.<\/p>\n","protected":false},"featured_media":1734,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_brand":[],"product_cat":[64,69,21,65,39,47],"product_tag":[78,73,81,79,72,76,70,80,77],"class_list":["post-1733","product","type-product","status-publish","has-post-thumbnail","product_cat-free-courses","product_cat-free-resources","product_cat-it-works-dm-university","product_cat-productivity-tools","product_cat-software-digital-products","product_cat-support-it-works-dm","product_tag-computer-diagnostics","product_tag-field-technician","product_tag-free-download","product_tag-hardware-information","product_tag-it-support","product_tag-network-administration","product_tag-networking","product_tag-wi-fi-troubleshooting","product_tag-windows-tools","desktop-align-left","tablet-align-left","mobile-align-left","first","instock","featured","downloadable","virtual","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/product\/1733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/comments?post=1733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/media\/1734"}],"wp:attachment":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/media?parent=1733"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/product_brand?post=1733"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/product_cat?post=1733"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/product_tag?post=1733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}