{"id":1661,"date":"2026-10-15T13:39:00","date_gmt":"2026-10-15T05:39:00","guid":{"rendered":"https:\/\/itworksdm.com\/University\/?page_id=1661"},"modified":"2026-10-15T13:39:00","modified_gmt":"2026-10-15T05:39:00","slug":"support-team-application","status":"publish","type":"page","link":"https:\/\/itworksdm.com\/University\/support-team-application\/","title":{"rendered":"Support Team Application"},"content":{"rendered":"<div class=\"itwdm-portal itwdm-application\"><div class=\"itwdm-portal-header\"><p class=\"itwdm-eyebrow\">I.T. WORKS DM \u00b7 TECHNICAL SERVICES<\/p><h2>Apply to join our support network<\/h2><p>Applications are reviewed before account access is granted. Submitting this form does not guarantee engagement or work assignments.<\/p><\/div><form class=\"itwdm-portal-form\" method=\"post\" action=\"https:\/\/itworksdm.com\/University\/wp-admin\/admin-post.php\"><input type=\"hidden\" name=\"action\" value=\"itwdm_itdesk_submit_support_application_v041\"><input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/itworksdm.com\/University\/support-team-application\/\"><input type=\"hidden\" id=\"itwdm_application_nonce\" name=\"itwdm_application_nonce\" value=\"b937fd08fc\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/University\/wp-json\/wp\/v2\/pages\/1661\" \/><div class=\"itwdm-honeypot\" aria-hidden=\"true\"><label>Leave this blank<input name=\"company_website\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/div><div class=\"itwdm-portal-grid\"><label>Full name *<input name=\"full_name\" maxlength=\"190\" required autocomplete=\"name\"><\/label><label>Email address *<input type=\"email\" name=\"email\" maxlength=\"190\" required autocomplete=\"email\"><\/label><label>Phone \/ mobile<input name=\"phone\" maxlength=\"80\" autocomplete=\"tel\"><\/label><label>Applying for *<select name=\"desired_role\" required><option value=\"\">Select role<\/option><option value=\"itwdm_online_support\">Online Tech Support<\/option><option value=\"itwdm_field_technician\">Field Technician (Freelance)<\/option><\/select><\/label><\/div><div class=\"itwdm-role-descriptions\" aria-label=\"Support role descriptions\"><article class=\"itwdm-role-description\"><p class=\"itwdm-role-tag\">REMOTE \/ ONLINE<\/p><h3>Online Tech Support<\/h3><p>Help clients troubleshoot common computer, Windows, software, email, printer, and connectivity issues remotely. Follow approved procedures, communicate clearly, document each case, and escalate issues that are outside your skills or authorized access.<\/p><p class=\"itwdm-role-fit\"><strong>Good fit if:<\/strong> You can explain technical steps patiently, work independently online, protect client information, and keep clear support notes.<\/p><\/article><article class=\"itwdm-role-description\"><p class=\"itwdm-role-tag\">ON-SITE \/ LOCAL SERVICE<\/p><h3>Field Technician (Freelance)<\/h3><p>Attend approved client visits for computer and peripheral troubleshooting, PC\/printer setup, basic network checks, preventive maintenance, and other tasks within your proven skills. Communicate findings, handle equipment carefully, and submit a clear work report.<\/p><p class=\"itwdm-role-fit\"><strong>Good fit if:<\/strong> You can travel within a stated service area, work professionally at client locations, and clearly describe your tools, transport options, and availability.<\/p><\/article><\/div><div class=\"itwdm-portal-grid\"><label>Region<input name=\"region\" maxlength=\"120\" placeholder=\"e.g. NCR, Region III\"><\/label><label>Province<input name=\"province\" maxlength=\"120\"><\/label><label>City \/ Municipality<input name=\"city\" maxlength=\"120\"><\/label><\/div><div class=\"itwdm-role-terms\"><strong>Important \u2014 freelance engagement:<\/strong> These are freelance \/ independent-contractor opportunities, not guaranteed full-time employment. Work is offered when client requests, skills, location, and availability align. You can review and accept or decline each proposed assignment. Before accepting, confirm the scope of work, schedule, service location, rate and payment terms, travel costs, required tools, and access arrangements. There is no guaranteed client assignment or minimum number of hours. Application approval or portal access does not itself guarantee paid work.<\/div><label>Skills \/ technical specializations<textarea name=\"skills\" rows=\"3\" maxlength=\"5000\" placeholder=\"e.g. Windows troubleshooting, printers, networking, hardware, Microsoft 365, remote support tools, etc.\"><\/textarea><\/label><label>Experience, service coverage, and availability<textarea name=\"experience\" rows=\"4\" maxlength=\"5000\" placeholder=\"Relevant experience, service areas, schedule, transport\/tools available, and online or on-site availability\u2026\"><\/textarea><\/label><p class=\"itwdm-portal-privacy\">Submit only information needed to assess your application. Do not include passwords, one-time codes, government ID numbers, or banking information. Applications are reviewed before any account access is granted.<\/p><button type=\"submit\" class=\"itwdm-portal-button\">Submit application<\/button><\/form><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1661","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/pages\/1661","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/comments?post=1661"}],"version-history":[{"count":1,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/pages\/1661\/revisions"}],"predecessor-version":[{"id":1662,"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/pages\/1661\/revisions\/1662"}],"wp:attachment":[{"href":"https:\/\/itworksdm.com\/University\/wp-json\/wp\/v2\/media?parent=1661"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}